Refund & Cancellation Policy

What you're paying for

Payment unlocks the clean, complete copy of your document — free of watermarks and redactions — for download. Before payment, you can build and review a full draft with nothing hidden except the final content itself, so you know exactly what you're getting before you pay.

Eligible for a refund

• You were charged more than once for the same document (a duplicate payment).
• Your payment was debited but your account was never unlocked, due to a technical error on our end.
• You paid but haven't yet downloaded your clean copy, and you've changed your mind — request this within 24 hours of payment.

Not eligible for a refund

Once you've downloaded your clean copy, the document has been delivered — like most instantly-delivered digital products, we're not able to offer a refund at that point.

How to request one

Contact us via the contact page, or email support@sanadindia.com / call +91 73875 11845, with your registered mobile number and, if you have it, your payment reference. We'll acknowledge your request within 48 hours.

Timeline

Approved refunds are processed within 5–7 business days, back to your original payment method, in line with RBI guidelines.